One of the most important issues in optimizing your IT is the full involvement of your staff in the IT processes and giving them the best possible support in conducting their new tasks. After training courses there is often uncertainty in the practical use of aspects which have been newly learned in theory. Díaz & Hilterscheid offers coaching in all IT and quality management subjects so that you and your staff can work independently when work practices are changed.
We accompany you in your first practical steps, which are especially important after the roll-out of process optimizations, and speed up the “learning by doing” processes by answering specific questions and giving assistance. We take part in meetings, make ourselves available to you in your daily business as a point of contact and a member of your team, and optimize working practices and work products through interviews and customer workshops.
All coaches are experienced senior consultants with several years of experience in teaching and with that “certain touch” which is needed when instructing experienced staff. We agree with you on an individual basis over the content and extent of coaching.